FAQ

When sending items to K-GoodsShop, how should the recipient's name be written in the shipping information?

Category
Shipping Service
Date
24/Feb/2023 14:51:48
When sending items to utilize K-GoodsShop ship service, please write the recipient's name in the shipping information as the name you entered when you joined K-GoodsShop.

In the process that K-GoodsShop receives your items and updates them on your ship service page, we check whether the recipient's information (your private address code (e.g., KGS-1234) and recipient's name) matches your account information. If these information do not match, the item will be classified as "Unidentified Recipient's Parcels," and it will not be updated on your ship service page but stored separately. Please carefully be mindful of this.